The Complete Guide to Hearing Aid Maintenance and Care

A comprehensive guide to daily cleaning, troubleshooting, and professional maintenance helps hearing aid users maximize device performance and longevity.

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As audiologists serving the Bradenton community for over four decades, we've helped countless patients get the most from their hearing aids through proper care and maintenance. Modern hearing technology, while incredibly advanced, needs regular attention to deliver the best possible performance. Many of our patients are surprised to learn that simple daily habits can significantly extend their hearing aids' lifespan and maintain sound quality.

We created this guide to share the maintenance practices we recommend to our patients every day. From basic cleaning to knowing when it's time for professional service, understanding how to care for your hearing aids helps protect your investment in better hearing. Whether you wear new rechargeable devices like the Starkey Edge AI, ReSound Nexia, or Phonak Infinio, or traditional battery-powered aids, these care guidelines will help keep your hearing aids working their best.

Daily Cleaning Routine

Clean your hearing aids each night before going to bed. This simple habit prevents wax and debris buildup that can affect sound quality and performance:

  1. Wipe the entire device with a soft, dry cloth
  2. Remove any visible debris from microphone ports and receivers
  3. Check and clean the wax guard/filter
  4. Open the battery door (for non-rechargeable devices) to allow moisture to evaporate
  5. Place them in a dehumidifier if you have one

For rechargeable hearing aids like the new Starkey Edge AI, ReSound Nexia, or Phonak Infinio, place them in their charging case overnight. The charging case often includes a dehumidifying function to remove moisture while charging.

Environmental Protection

Your hearing aids face various environmental challenges throughout the day. During outdoor activities, protect them from dirt and debris by using protective covers or sleeves. In windy conditions, wind noise reduction features in modern devices like the Starkey Edge AI and ReSound Nexia work best when microphone ports are clean and clear. Beach activities require extra caution - sand can damage internal components. If you work in dusty environments, consider using protective covers and clean your devices more frequently. For sports and exercise, sweat-resistant covers can provide additional protection while maintaining sound quality. Store your hearing aids in a protective case when not in use, away from direct sunlight and heat sources.

Dealing with Moisture

Water and electronics don't mix well. Modern hearing aids like the Starkey Edge AI offer impressive water resistance (rated IP68), but they still require protection from excess moisture:

  • Remove hearing aids before showering, swimming, or heavy exercise
  • Use a hearing aid dehumidifier nightly
  • If your hearing aids get wet, dry them thoroughly with a clean cloth
  • Consider using hearing aid sweatbands during exercise
  • Store hearing aids in a cool, dry place when not in use

Battery Care

For rechargeable hearing aids:

  • Charge devices fully each night
  • Keep charging contacts clean
  • Replace charging cases as recommended by manufacturer

For traditional battery-powered devices:

  • Store spare batteries at room temperature
  • Keep batteries away from metal objects
  • Leave battery compartment open when not in use
  • Check battery contacts regularly for corrosion

Travel Tips for Hearing Aid Care

Traveling with hearing aids requires planning and preparation. Pack a complete cleaning kit including wax removal tools, cleaning cloths, and a dehumidifier. For rechargeable models like the Phonak Infinio or ReSound Nexia, bring your charging case and any backup charging options.

Keep spare batteries, wax guards, and domes in your carry-on luggage. Consider timezone changes when planning charging routines. High altitude flights can affect battery performance, so keep devices at room temperature when possible. In humid destinations, use your dehumidifier more frequently.

Pack a waterproof case for beach destinations. Maintain your regular cleaning schedule even while traveling, and keep your hearing care professional's contact information handy.

Smart App Maintenance Features

Modern hearing aids offer app-based tools for maintenance monitoring. The Starkey Edge AI, ReSound Nexia, and Phonak Infinio apps provide battery status monitoring and charging notifications. These apps can help track wear time and suggest cleaning schedules based on usage patterns. Some apps notify you when wax guards need replacement or when professional cleaning is due. Built-in diagnostics can identify potential issues before they affect performance. Connection status monitors help maintain optimal Bluetooth functionality. Many apps include guided cleaning instructions and maintenance reminders. Using these smart features helps maintain optimal performance and prevents common issues from developing into larger problems.

Special Care for New Technology

Modern hearing aids like the Starkey Edge AI, ReSound Nexia, and Phonak Infinio include advanced features requiring special attention:

  • Keep charging contacts clean for reliable charging
  • Maintain clear microphone openings for optimal sound processing
  • Protect motion sensors used for tap controls and fall detection
  • Keep Bluetooth antennas free from interference
  • Update firmware when available
  • Clean custom earpieces regularly for best sound quality

Common Issues and Solutions

Sound Quality Problems

If you notice distorted or weak sound:

  • Check for and clean any wax buildup
  • Verify the battery is fresh
  • Ensure all openings are clear of debris
  • Check that the wax guard isn't clogged

Whistling or Feedback

If you experience whistling sounds:

  • Make sure the hearing aid fits properly
  • Check for excess earwax
  • Verify the volume isn't set too high
  • Ensure the earmold or dome isn't damaged

No Sound

When your hearing aid stops producing sound:

  • Check if the device is turned on
  • Verify battery power
  • Look for blocked openings
  • Make sure the program settings are correct

Signs Your Hearing Aids Need Professional Service

Watch for gradual changes that might indicate service needs. If you notice increased battery drain or inconsistent charging, your charging contacts or battery compartment may need professional cleaning. Changes in sound quality, particularly in certain listening environments, could suggest needed programming adjustments. For devices with motion sensors like the Starkey Edge AI, inconsistent tap control response may indicate calibration needs. Bluetooth connectivity becoming less reliable or frequent disconnections can signal antenna issues. Physical signs like discoloration, loose parts, or worn tubing indicate time for service. Changes in fit comfort might mean your devices need adjustment or replacement of worn components.

Professional Repair Services

At Doctors Hearing, we provide comprehensive repair services for all major hearing aid brands. Many minor repairs can be completed while you wait, including:

  • Replacing wax filters
  • Replacing hearing aid receivers
  • Retubing earmolds
  • Replacing battery doors
  • Cleaning battery contacts
  • Addressing moisture damage
  • Fixing cracked shells

We service all major brands including Starkey, ReSound, Phonak, Oticon, Widex, and Signia. For more complex repairs requiring manufacturer service, we coordinate with the manufacturer to ensure proper repair and quick turnaround.

Regular Professional Maintenance

Beyond daily care at home, professional maintenance helps ensure optimal performance. We recommend scheduling regular cleaning and maintenance checks every 3-6 months. During these appointments, we:

  • Deep clean all components
  • Check and replace wax guards
  • Verify proper functionality
  • Test all features and programs
  • Make any needed adjustments
  • Perform Real Ear Measurements to verify proper amplification

Real Ear Measurements are particularly important after repairs or adjustments to ensure your hearing aids continue providing appropriate amplification across all frequencies.

Extending Hearing Aid Life

Follow these practices to maximize your hearing aid's lifespan:

  • Keep them dry using a dehumidifier
  • Clean them daily following manufacturer guidelines
  • Handle with clean, dry hands
  • Avoid extreme temperatures
  • Store safely when not in use
  • Schedule regular professional maintenance
  • Replace parts like wax guards as recommended
  • Keep them away from hair products and cosmetics

Schedule Your Maintenance Check Today

Regular maintenance helps prevent costly repairs and ensures consistent performance from your hearing aids. Our experienced team at Doctors Hearing provides comprehensive care for all hearing aid models, from basic maintenance to complex repairs. We use Real Ear Measurements to verify proper function after any service, ensuring your devices continue performing at their best. Contact us today to schedule a maintenance check or repair consultation.

Written by
Reviewed by
Dr Jill Diesman
Audiologist

Dr. Jill Diesman, audiologist, holds degrees from Arizona School of Health Sciences, Washington University, and Southern Illinois University. She specializes in adult and geriatric hearing evaluations, hearing aid fittings, and aural rehabilitation. Dr. Diesman provides counseling and classes for patients and families. Member of Academy of Doctors of Audiology and ASHA.

"I’ve been a patient of Doctor Jill, for two years now and I couldn’t be happier! She’s very caring and professional, she explains everything and answers all of my concerns."

John Castello

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